New Publication in the Journal of Management

The article "Yes, We (Still) Can! A Qualitative Study on the Dynamic Process of Team Resilience" has been accepted for publication in the Journal of Management.

Authors: Silja Hartmann (TU Berlin), Matthias Weiss (ZU), Martin Hoegl (LMU München)

Abstract: Research on psychological resilience in the workplace is on the rise, aiming to better understand how to successfully manage adverse events. While scholars have started to explore the concept of team resilience, the focus of theory on team resilience has been largely on cognitive mechanisms. However, this focus neglects the role relational processes play in teams facing adverse events, even though knowledge of these issues is important to create a better understanding of how teams can enact team resilience in such situations. To address this research gap, we conducted a qualitative study with a palliative care team that experienced two work-related adverse events. Based on the results of this study and applying conservation of resources theory, we develop a process model of team resilience. This model specifies the experience of adverse events as experiences of loss and illustrates how teams can enact team resilience through the relational process of caring, which may buffer resource loss and fuel resource growth in subsequent team resilience episodes. Our findings provide a better understanding of the role of relational processes for team resilience enactment, specify caring as core relational mechanism enabling team resilience, and shed light on the core elements of the team resilience process.