In the following you will find information about numerous services offered by the library:
You have the possibility to submit acquisition proposals:
For the forms, please follow the instructions on the linked websites.
If you do not receive a message about the rejection of your acquisition proposal within seven working days, the medium will be ordered and reserved in your name. As soon as it is ready for loan, you will receive a corresponding notification by e-mail. You can pick up the item at the service desk of the library. Please note our service hours.
How long does it take for an acquisition request to be made available?
As a rule, it takes about 2-4 weeks until the desired medium can be borrowed. We process incoming deliveries as quickly as possible. Unfortunately, we have no influence on delivery times, which can vary greatly depending on the origin.
The EZproxy is an external access to databases, e-books and electronic journals for employees and students of ZU.
Regardless of whether you are on campus or off - with EZproxy you can conveniently access electronic media for which the Zeppelin University Library has a license. This allows you to use many services from home or on the move.)
The use of EZproxy is not required on site (in the university network / eduroam).
The EZ-Proxy-platform is web-based and does not require any plug-ins, client software, or specific browser settings.
Access data:
The EZproxy link will take you to the externally hosted EZproxy service.
You will be redirected to ZU's login page.
Please note that you must keep the login data confidential under all circumstances and you must not pass them on to third parties under any circumstances.
You will need the following credentials:
Students:
Username: ZU e-mail address
Password: Password for the e-mail address (Microsoft login)
Employees:
The credentials are the same as your regular logins (Microsoft-Login).
Bookmarklets are available on the EZproxy page.
In ZU|niverse, you will find instructions on how to check your connection.
Access restrictions:
Some database providers and publishers do not allow remote access to their content. We therefore only provide you with those sources for which we have been granted off-campus access.
You can access the sources that are blocked for remote access at our site at any time.
Please note: We do not always have access to all content in a database, but only to licensed or freely available content.
Alternative access in case of faults of the overview page:
If already set up, use the bookmarklets.
In case of disruptions, you will find a list of links below as an interim solution:
You will need the login data mentioned under "Access information".
In ZU|niverse, you will find instructions on how to check your connection.
Literature research
Licensed databases
E-Books
See “Knowledge portal” and “OPAC” under Literature research.
E-Journals
See "Journals | Publication Finder" under Literature research.
National licenses / Alliance licenses
The use of EZproxy is not required on site (in the university network / eduroam).
For content-related questions, please contact the library team.
For technical queries concerning your private end device, please feel free to contact the Student Support at any time.
The most common problems + solutions:
If you are unable to access content that should be available or that works on the university network, please contact the library team. Of course, you can also contact the library team to be on the safe side if you are unsure whether access should be available. We can quickly identify access issues that are no longer working based on your feedback.
Media that are verifiably not available in the library can be ordered for a fee via interlibrary loan. Please proceed as follows:
Interlibrary loan charges for faculty members:
Interlibrary loans ordered for activities at the chair can be billed via the chair's budget. For members of a chair, the interlibrary loan fees are processed by the library team every half-year. Private payment is also possible on request.
Interlibrary loan fees for student research projects:
ZU students may also have the opportunity to receive support with the costs of interlibrary loans. Talk to the Student Research Department in good time and find out about any conditions yourself. Interlibrary loans that have already been paid for can no longer be charged via the library.
Can a borrowed interlibrary loan be returned directly to the library from which the book came?
No. An interlibrary loan is sent from the owning library to an ordering library. The owning library thus briefly turns over the loan and return of the interlibrary loan to the receiving library. Consequently, a borrowed interlibrary loan must be returned to the issuing location where you received the interlibrary loan.
Damage to interlibrary loans:
When issuing interlibrary loans, the library records any damage noticed and informs the borrower (e.g., by noting it on the red interlibrary loan receipt). The borrower must check the condition of the media on receipt and report any damage immediately.
If damage is found upon return that was not noted at the time of check-out, the library team will contact the borrower.
The regulations for interlibrary loan in Germany are valid in the current version of the Interlibrary Loan Regulations (LVO).
Interlibrary Loan Regulations (LVO)
The term "journal" refers to a work under whose main title individual issues / booklets are usually published on a regular basis. Since the individual issues / booklets appear continuously, they can build on each other in terms of content, but usually contain very individual topics within the subject area of the journal. The contents of the issues are not up to date, which is also directly obvious from the way they are published.
EDS-Journals / Publication Finder
For an overview of all available journal holdings (print and online), visit EDS Journals.
Journals do not always have to be thin booklets, but sometimes have the thickness of a book. Unlike a book, a journal does not end with an issue, but usually continues over a longer period. However, even with books, there are journal-like series that have characteristics of journals, and are sometimes even designated as such by the publisher, but for libraries at the latest have often reached a certain transition to the size of a book. Libraries are now free to choose whether to include these works as journals or as journal-type series. Special issues of journals can also be listed as books, even if the remaining issues are listed as journals.
(Photos: ZU/Rolf Hannemann)
The most common publication frequencies for magazines: weekly, monthly, quarterly, semi-annual, annual, irregular.
In practice,
journals are easily recognized by their ISSN (International Standard Serial Number), the main title of the
journal
and, in many cases, the typical shape of the issues.
Location in the library
Printed current journals are located in the journal boxes. They are arranged alphabetically. The journals are stored in compartments, with the latest issue always visible. The flaps covering the compartments can be opened. Empty compartments with a QR code on the flap refer to an online edition.
Online access
In addition to licensed printed journals, you will also find numerous licensed journals available online through the library. For more information, see EDS-Journals / Publication Finder
Use and borrowing possible
Individual issues can be used
continuously
and are available for reference at any time. Older volumes are located in the library's archive. Journals are part of the library's reference collection and are generally not available for borrowing.
Journals from the archive
Older volumes are stored in the library archive. Journal volumes can be brought to the library on request. The archive holdings may only be used during service hours and only within the library. Overnight or weekend loans are not permitted.
How to find journals in the ZU library:
If you do not find what you are looking for, please feel free to contact the library team or use the interlibrary loan service
How to find journals in other libraries (incl. ZU):
The periodical database "ZDB" is the world's largest database for title and ownership records of serial publications, i.e. journals, newspapers, series and periodicals from all countries and in all languages. The ZDB does not list articles.
The ZDB provides only a property record and thus no direct access to content.
The most frequently asked questions and answers:
Foreign ideas can also be quoted from journals. Foreign ideas, such as data, images or text passages, must be identified (bibliography, source citation). Various citation formats can be output via EDS-Journals.
There may be certain formats or specifications for the corresponding references/source citations. Be sure to ask your supervisors and lecturers about current and subject-specific requirements.
The impact factor (also known as the journal impact factor) is a metric that describes the influence or impact of scientific journals. It is calculated for selected journals, but not all journals worldwide are included.
This metric enables a bibliometric comparison between the listed journals and is often used as a guide when assessing scientific publication performance and selecting suitable publication outlets.
Important: The impact factor does not evaluate the quality of the content of a journal or individual article. A lower value is therefore not necessarily a disadvantage. Interpretation should always be carried out with caution.
In practice, interpreting this factor also involves the resonance and visibility of the articles and their authors. Publication in a journal without a good impact factor is therefore sometimes seen as wasted potential, even if this may not be the case. In some respects, the issue can also be compared to the structures of social media networks.
An average value of the frequency with which articles from a specific scientific journal were cited by other scientific articles per year.
Impact factors are published centrally through Journal Citation Reports (JCR). For more information, visit clarivate.com
ZU library has not licensed access to JCR!
Data basis & calculation of the impact factor, as well as alternatives:
The most frequently asked questions and answers:
.
Not found what you are looking for?
The OPAC (Online Public Access Catalog) is the library's publicly accessible online catalog. It allows users to conveniently search the library's entire media collection via the Internet—anytime, anywhere.
How to search the OPAC
When you enroll or join ZU as an employee, you are also registered with the library.
All external library users receive their personal access data when they register at the library service desk.
You can access your library account via the library catalog. You can log in via “My Account” or “Login.” The number for your library account is the barcode number on the back of your student or employee ID card. The default password is your date of birth (10 digits, including the dots “DD.MM.YYYY”). We ask that you change this as soon as possible. ZU members received their respective login details for “Start” at ZU from the library.
Library account functions:
* Only for library accounts belonging to ZU members (including ZU alumni).
The following functions are not available:
Borrowing media
Loan period: 21 days
Maximum renewals: 7x21 days
Maximum loan:
Lost your student ID card?
If necessary, have your library account blocked until its whereabouts have been clarified.
Pickup by an authorized person
Granting power of attorney:
You can authorize another person to pick up media. To do so, send an informal power of attorney by email to the library team.
Information to include in the email:
Loan & handover: The media will be booked to your library account and handed over to the authorized person.
ID requirement: The person picking up the media must be able to identify themselves upon pickup.
Email address: The email must be sent from the email address stored in the library account in order to clearly assign the authorization.
Returning media
Returns can be made during service hours at the library service desk. ZU members also have the option of returning items via the return flap on the self-checkout machine.
Note: Do not place borrowed media on the service counter or media carts for return.
If the return box is full, unfortunately there is no other way to return media safely. Ideally, you should take the media back with you and try to return it on another day.
Returning items by mail
You are welcome to return your loans by mail. As soon as we receive the media, they will be checked and returned to your account. You will receive a confirmation of receipt by email as soon as we receive your return. You are responsible for the shipping costs and any other costs incurred. The return is only complete once the library team has checked the items and credited them back to your account (important for loan periods).
Loss
If an item is lost, i.e., the borrower is unable to return the item, a replacement must be made. If a loss occurs, appropriate processing will be initiated.
Damage
If the library team notices damage to an item, appropriate processing will be initiated if necessary. If possible, report any noticeable damage at the time of check-out. Report new damage caused by you directly when you return the item.
Is it possible to return books from other libraries?
It is generally not possible to accept items from other libraries that are not part of the ZU Library's collection or interlibrary loan. The library does not assume custody, return or similar for foreign media.
Reminder
If media items are not returned on time, a reminder process is automatically initiated for each item. The reminder process is terminated when the item in question is returned.
Late returns will incur reminder fees. An overview of the sequence of reminders and the associated fees can be found in the A–Z overview and in the library's terms of use.
Paying overdue fees:
Outstanding fees can be paid at the library service desk using your student or employee ID card. The student or employee ID card must correspond to the library account. Payment by bank transfer is also possible. In exceptional cases, payment can be made using the payment methods available at check-in. Guests of ZU should also contact the library team.
Weekends and public holidays:
Weekends and public holidays (Baden-Württemberg) as well as additional days specified by ZU are automatically taken into account for loan periods. Due dates and reminders should not fall within these periods.
3 days before the loan period for a medium you have borrowed expires, you will receive a reminder by email.
Tip: Check your library account in good time for due dates and outstanding fees.
The library catalog allows you to view the loan periods of the borrowed media and to extend them if necessary.
The regular loan period for media is 21 calendar days for all users of the library. During this time, the return or extension of the loan period of the media must take place. Loans can be extended seven times for 21 days each, provided there are no reservations.
If a medium is reserved by another user, renewal is not possible and the medium concerned must be handed in at the specified time.
Tip: You can switch the catalog to English from the start page.
Reservation
Reservations can be made for items that are currently on loan or available for loan. Items that are in the process of being delivered or are currently in use can also be reserved if necessary.
Reservations are not possible for available media.
As soon as the desired medium is available for you, you will receive an automatic notification by email. The reservation will then change to “available” or “provided.” Provided media are available for pickup at the library service desk within the specified period.
The “reservation” service is free of charge.
The most frequently asked questions and answers:
The most frequently asked questions and answers:
Numerous multifunction devices are available at ZU locations for printing and scanning documents. Multifunction devices are located directly in the library in the printer and course reserve room.
Unfortunately, external guests cannot make printouts.
Printing:
Printing is only available to ZU members. External guests of ZU are unfortunately unable to use this service.
Copying:
External guests of ZU have the option of making copies. A valid library account is required to use this service (see section library account). Copies can be paid for at the library service desk.
Scanning:
External guests of ZU can make scans. A valid library account and a private USB stick are required to use this service (see section library account). External guests can only use the overhead scanner. Please contact the library service desk to set up a library account and use the scanner.
For further details and assistance with operating the devices, please visit our service desk.
Details on printing and scanning options can be found in ZU|niverse.
The library also has research PCs available that you can use to send and manage print jobs and retrieve scan jobs. Scan jobs are also sent to your email address.
Scanning at the overhead scanner - “Spirit advance” A3 self-service book scanner
Members of ZU and external guests of ZU have the opportunity to make scans. A valid library account and a private USB stick are required to use this service (see section Library Account).
Please contact the library service desk to set up a library account and use the scanner.
Scanning at the overhead scanner - "Spirit advance" A3 Self-service book scanner
The USB stick should be formatted in “FAT32”. For different formats, please refer to the messages on the device.
Now select one of the two user interfaces on the display. You can choose between basic mode (default) and expert mode. We recommend selecting “Expert mode” as this allows you to use all the setting options. The device has automatic document recognition. You can start a scan using the green buttons on the scanning surface.
The first “scan” of a session brings up an information page with legal notices that you must read and accept in order to continue.
The scanner menus feature light green and dark green buttons. Dark green buttons indicate all currently active options. The buttons can be operated via the touchscreen.
In Basic mode, not all options may be available (see display) and each scanned page is saved individually. The "Mulitpage" option is available in expert mode and allows you to create an "open" document, i.e. it is not finalised until it is finally saved and can still be changed. For example, you can view scanned pages and also delete faulty scans. When Multipage has been activated, the button also serves as a save button.
The "OCR" option, or "Optical character recognition", creates scans in which the characters of the original are digitally recognised. As a result, you can, for example, copy words from the scan on the computer, as you are used to from other programmes. Not all characters are recognised correctly. Handwriting is less likely to be recognized. OCR increases the file size.
Note: You will need your own USB stick to use the device
Power switch: rear right
Light: Operation with daylight or cold light LEDs with Light Control System (LCS) on the device, completely independent of the ambient light. The light switch is located on the top right-hand side.
Scanning is free of charge.
Technical data:
Scanning via basic mode:
Place your medium on the work surface. Now initiate a scan. The scan is displayed on the screen and saved directly to your USB stick. You can then remove the USB stick.
Scanning via expert mode - multipage:
Place your document on the scanning surface. Select the “Multipage” option from the menu. Now start the scan. The page will be displayed and listed in the preview (on the left). The pages from the preview can be selected, which will bring up a menu with further options. You can also drag the pages from the preview into the main image and view them again. To drag the pages, press your finger lightly on the display and slowly drag the page downwards and then to the right into the center of the screen, where you can then release the pressure.
Press Mulitpage again in the menu to complete the job. You will now be asked to enter a file name and can save. Depending on the selected setting and number of pages, it may take a moment for the saving process to be completed. You can then remove the USB stick.
Tip: Automatic finger recognition usually works at the height of the green buttons - at the edge.
You can use the "Multipage" option to delete incorrect pages. (Expert mode)
The most common problems + solutions:
Punching / stapling / cutting:
You may find various work equipment in the printer room. Due to regular damage, some items are only available on request at the service desk. Please do not add anything without prior notification, as we may treat it as lost property.
Available at the service desk for short-term use:
In the printer room:
The following information is intended to provide guidance in dealing with copyrighted printed and electronic works.
Please note that this information does not constitute legally binding information and merely explains selected excerpts from the Urheberrechtsgesetz (UrhG) [ Copyright Act] and the Urheberrechts-Wissensgesellschafts-Gesetz (UrhWissG) [Copyright Knowledge Society Act] contained therein or refers to further information.
The following links refer to content that is available in German. It is possible that the target resources are also available in other languages.
Copyright and Related Rights Act. (Urheberrechtsgesetz).
[UrhWissG - Act to adapt copyright law to the current requirements of the knowledge society]
Weitere übersichtliche Informationen zum Urheberrecht:
Tipp: Legal databases licensed at ZU:
The facts of copying are regulated in the Copyright Act, in Section 6 (Schranken des Urheberrechts durch gesetzlich erlaubte Nutzungen), im Unterabschnitt 1 „Gesetzlich erlaubte Nutzungen“. [(Limitations of Copyright by Legally Permitted Uses), in Subsection 1 "Legally Permitted Uses".]
Examples:
The making of copies or scans of small parts of a work or of individual articles in magazines or newspapers is regulated by the laws, including Section 6 - Abschnitt 6 (Schranken des Urheberrechts durch gesetzlich erlaubte Nutzungen), im Unterabschnitt 4 „Gesetzlich erlaubte Nutzungen für Unterricht, Wissenschaft und Institutionen“. [(Limits on Copyright by Uses Permitted by Law), in Subsection 4, "Uses Permitted by Law for Educational, Scientific, and Institutional Purposes." ]
Tip:
Use permalinks to share content.
Examples:
The library of Zeppelin University offers a variety of electronic media (databases, e-books, e-journals). Please observe the following regulations with regard to use:
Access from the university network:
ZU members automatically have access to all content licensed by the library when they access the databases, e-books and e-journals via the university network.
External users contact the library team as so-called "walk-in users" if required.
Access from outside the university network:
ZU members can also access much of the content licensed by the library from home using what is known as EZproxy. The EZproxy platform is web-based and requires no plug-ins, client software, or special browser settings. Not all providers allow remote access and are accordingly not listed in the "EZproxy".
Access data must not be passed on to third parties under any circumstances.
The terms of use govern the use of our premises, media, and technical equipment. Please familiarize yourself with them before your visit.
All users are required to comply with the terms of use, other usage regulations, and the instructions of the responsible library staff.
Was your question not answered? Write us your question, or feel free to contact our service desk directly. Of course, you can also pass on questions to us by e-mail or telephone.
In order to be able to offer you the most suitable and comprehensive service possible, we, the library team at ZU, depend on your feedback. Therefore, please write us your impressions, suggestions and wishes regarding the information offered and feel free to give us constructive hints for improvement.
Zeppelin Universität
Library
Fallenbrunnen 3
88045 Friedrichshafen
Tel +49 7541 6009 1180